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Privacy Policy

Last updated: March 28, 2026

1. Information We Collect

When you use our website or book a tour, we may collect the following information:

  • Name and contact details (email address, phone number)
  • Booking and payment information
  • Travel preferences and special requests
  • Device and browser information collected automatically through cookies
  • IP address and approximate location data

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your tour bookings
  • Communicate with you about your reservations, including via WhatsApp
  • Send you promotional offers and updates (only with your consent)
  • Improve our website, services, and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners solely for the purpose of delivering the services you requested, such as tour guides, transport providers, and payment processors. All partners are required to protect your data in accordance with applicable laws.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete the personal data we hold about you
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data in a portable format
  • Lodge a complaint with a data protection authority

7. Third-Party Links

Our website may contain links to external sites (e.g., Instagram, WhatsApp). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

  • Email: durresdailytours@gmail.com
  • Phone: +355 69 582 8184
  • Location: Durrës, Albania